Mgr Clinic

Children’s Hospitals and Clinics of Minnesota•Minneapolis, MN

1d•Onsite

About The Position

The Clinic Manager is an operational leader who is accountable for day-to-day management of ambulatory clinics, assuring excellent patient care and customer service. The Clinic Manager works in a paired leadership role with a Medical Director dyad to execute on key strategies to improve clinical quality, experience, and financial performance. Supports one or more clinic locations and/or one or more specialty programs. Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. We believe our well-coordinated clinical care contributes to our outcomes that are among the best in the country. Work as part of a team that includes Cancer and Blood Disorder physicians, nurse practitioners, physician assistants, nursing, social work, physical therapy, nutrition, child life, clinic assistants and researchers. The department at Children's of Minnesota provides care for children of all ages with all types of malignancies including brain tumors, solid tumors, and leukemia; and blood disorders such as sickle cell disease, bleeding disorders, and anemia. As the largest provider of services for children with cancer and bleeding disorders in the region, the Cancer and Blood Disorders program focuses on providing well-coordinated knowledge-driven clinical care. We participate in national and international research and are leaders in research on supportive care and quality of life for children with cancer and bleeding disorders.

Requirements

BA/BS Degree in healthcare, business, or related field required
3+ years of management or leadership experience in the healthcare industry or completion of a MHA, MBA, MPH fellowship program in healthcare/clinical operations
Strong organizational, analytical, communication & interpersonal skills
Proven critical thinking and problem solving abilities, including resolving complex problems requiring innovative solutions
Experience managing a P&L and budgeting
Ability to present oneself and one's ideas with clarity, confidence and poise
Strong computer skills
Successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification

Nice To Haves

MHA, MBA, MS preferred
Previous experience in managing a minimum of 10 staff people
Experience working in ambulatory clinics
Experience in pediatrics and designated specialty (if applicable)
Experience designing and implementing care delivery and service excellence strategies, using Lean management theory/continuous improvement methodology preferred
A passion for learning

Responsibilities

Driving the execution of strategic priorities
Inspiring & empowering others
Fostering open dialogue & teamwork, building relationships
Managing a P&L and budgeting
Designing and implementing care delivery and service excellence strategies, using Lean management theory/continuous improvement methodology preferred
Day to day management of ambulatory clinics assuring excellent patient care and customer service
Executing on key strategies to improve clinical quality, experience and financial performance
Supports one or more clinic locations and/or one or more specialty programs