Clinic Manager

EssilorLuxottica Group•Bloomfield Township, MI

5d•Onsite

About The Position

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! At LensCrafters, we are passionate about the health and wellbeing of our customers and patients. We’ve expanded that passion to Surgical Clinics where we can provide even more comprehensive care and services in the neighborhoods we serve. The Clinic Manager is the leader within the Surgical Clinic overseeing and managing all the day to day operations, ensuring adequate scheduling and staffing, coordinating proper training for the staff, and partnering with the Retail and Optometric leaders within the same location. Additionally, this role will support the Regional Clinic Manager in cultivating surgeries and surgical referrals.

Requirements

4+ years of management experience
Relevant experience in a medical, surgical, or optical environment
High School graduate or equivalent
Proven track record of driving accountability
Highly detail focuses
Strong basic math skills
Must have a strong command of the English language for all written correspondence & oral communication
Committed team player
Dedication to detail and process
Proven ability to problem solve

Nice To Haves

Relevant medical or surgical certifications/degrees
Strong knowledge of basic optics
State licensure (if applicable) &/or ABO Certification in non-licensed states
Knowledge of retail operations, processes & policies

Responsibilities

Coordinate the daily operations of the clinic from staffing to training to logistics
Support the cultivation of surgical appointments and referrals
Coach and lead the Clinic Staff to an exemplary level of care and service
Set the example with flawless execution and dedication to the clinic
Partner closely with the Retail and Optometric leaders within the location to leverage staff across the businesses
Support the partner surgeon in coordination and preparation for surgery days
Drive the ultimate level of accountability across your peers and staff
Own the operations of the clinic from ordering supplies, coordinating vendors, ensuring proper preparation, scheduling of staff, patients, and surgeon
Maintain a safe and fun environment for employees and patients