Clinic Manager
About The Position
We’re launching a brand-new Anytime Dental Clinic in Mississauga, ON, and we’re looking for a driven, experienced Clinic Manager who’s ready to take ownership, lead a team, and help shape the success and culture of a new practice from day one. If you thrive in fast-paced, entrepreneurial environments and are excited by growth, leadership, and building high-performing teams, this opportunity was built for you. At Passion Dental Group, we’re building more than clinics — we’re building modern dental experiences designed around accessibility, convenience, technology, and exceptional patient care. As Clinic Manager, you’ll play a key role in launching and growing one of our newest Anytime Dental Clinics. This is a unique opportunity for a strong operational leader who wants to make a meaningful impact, help build clinic culture from the beginning, and grow alongside a rapidly expanding organization. As part of our leadership onboarding philosophy, training may include time spent at one of our established sister clinics to gain hands-on exposure to our operations, workflows, systems, and patient experience model before transitioning fully into your clinic leadership role.
Requirements
- 2+ years of dental clinic management experience
- Strong leadership experience with coaching, mentoring, and team development
- Solid understanding of dental billing, insurance systems, and clinic operations
- Excellent organizational, communication, and problem-solving skills
- Strong business acumen and comfort working with clinic performance metrics
- Experience leading in a fast-paced, evolving environment
- A proactive, hands-on leadership style with a growth mindset
- Flexibility to support a 7-day, extended-hours operation
Nice To Haves
- Thrives in entrepreneurial and growth-focused environments
- Leads with accountability, positivity, and professionalism
- Enjoys building systems, processes, and strong team cultures
- Is confident making decisions and solving operational challenges
- Brings energy, initiative, and adaptability to your work
- Values collaboration, communication, and continuous improvement
- Is passionate about delivering exceptional patient experiences
Responsibilities
- Serve as the operational and cultural leader of the clinic, responsible for driving both team success and clinic performance.
- Build and optimize clinic systems, workflows, and operational processes.
- Recruit, onboard, train, and develop a high-performing clinic team.
- Lead day-to-day clinic operations with a strong focus on accountability and culture.
- Manage scheduling, payroll support, staffing coordination, and administrative functions.
- Foster a collaborative, positive, and patient-focused team environment.
- Support performance management, coaching, and ongoing team development.
- Oversee billing, insurance processing, collections, and financial accuracy.
- Monitor clinic KPIs, productivity, and performance metrics.
- Create and manage clinic budgets and operational goals.
- Identify opportunities to improve efficiency, patient retention, and overall clinic growth.
- Support treatment acceptance and exceptional patient communication experiences.
- Lead by example in delivering an outstanding patient experience.
- Ensure operational consistency and high service standards across all patient interactions.
- Support local marketing initiatives and community engagement efforts.
- Collaborate closely with Regional Leadership to support clinic growth strategies.
- Help establish the clinic as a trusted provider within the local community.
Benefits
- Accommodations to applicants with disabilities throughout our hiring process
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
