Clinic Manager - Community Healthcare

Jones Insurance Agency, Inc.•Garner, NC

9h•$65,000 - $82,000•Onsite

About The Position

Urban Ministries of Wake County is seeking a Clinic Manager to lead the day-to-day operations of its Open Door Clinic in Raleigh. This is an opportunity to combine healthcare experience, people leadership, and operational skills in a role that directly supports individuals experiencing barriers to healthcare. The Open Door Clinic serves individuals who experience barriers to accessing healthcare. As Clinic Manager, you'll play an important role in making sure the people, processes, and resources behind those services work effectively every day.

Requirements

At least 2 years of directly related healthcare operations, clinic management, or comparable healthcare experience.
Experience coordinating clinic operations and/or healthcare services.
Experience supervising or leading employees, volunteers, interns, students, or healthcare teams.
Knowledge of healthcare compliance requirements such as HIPAA, OSHA, CLIA, or similar standards.
Experience working with electronic medical records (EMR) and healthcare technology.
Strong organizational, communication, problem-solving, and leadership skills.
The ability to manage multiple priorities while maintaining professionalism and attention to detail.
A bachelor's degree and directly related experience are preferred; however, an equivalent combination of education, training, certifications, and directly related experience will be considered.

Nice To Haves

Current unrestricted North Carolina RN or LPN license, or other relevant clinical credentials/training with substantial hands-on clinical experience.
Experience in nonprofit healthcare, ambulatory care, community health, or outpatient clinic operations.
Bilingual Spanish/English proficiency.

Responsibilities

Provide hands-on leadership for the daily operations of the Open Door Clinic.
Oversee clinic operations, scheduling, patient flow, and administrative processes.
Supervise, coach, and support clinic staff.
Coordinate healthcare volunteers, MedServe Fellows, interns, and students.
Support patient registration, referrals, scheduling, and follow-up.
Work closely with healthcare providers, the volunteer Medical Director, pharmacy partners, laboratories, and community partners.
Manage supplies, equipment, inventory, vendors, and operational resources.
Monitor clinic performance and identify opportunities for improvement.
Support quality improvement and operational planning.
Maintain compliance with HIPAA, OSHA, CLIA, infection-prevention requirements, and other applicable healthcare regulations.
Help maintain a welcoming, respectful, and patient-centered environment.