Clinic Manager|RN - St. Joseph KidsCare Pediatric Clinic

Swope Health • Saint Joseph, MO

27d

About The Position

As a Clinic Manager for Swope Health St. Joseph KidsCare Pediatric Clinic, you
will lead a team of caregivers to provide care for the people who need it most.
The Clinic Manager is responsible for the oversight of all operational aspects
within the clinic with the goals of providing optimal patient experience,
delivering high-quality care, and controlling costs. The Clinic Manager serves
as a liaison between medical staff and other clinical staff coordinating the
day-to-day operation of clinic services. If you have a passion for working with
a team of dedicated caregivers to make care visible every day, this role is for
you.

Requirements

• Current LPN or RN licensure required. Licensed in Missouri; Dual license preferred in MO & KS.
• 3-5 years of leadership experience in ambulatory care.
• Ability to establish effective working relationships with patients and multi-disciplinary staff

Responsibilities

• Provides leadership in the Clinic and serves as a role model within the organization; Participates in SH meetings, committees, and projects as required.
• Supports the key functions of the Clinic as a Patient Centered Medical Home (PCMH).
• In partnership with Human Resources, interviews, hires, trains, and evaluates staff.
• Mentors and coaches' staff in their professional development and interpersonal relations, developing an effective teamwork approach, in partnership with clinic nursing and/or Director of Nursing.
• With the support of the Clinical Nurse Educator, coordinate, provide and document staff trainings, continuing education, competencies and monthly staff meetings.
• Approve/deny leave requests and review and approve timecards of direct reports.
• Provides oversight using routine audits of support staff performance of required job duties and documentation in the medical record.
• Using coaching, progressive corrective action and applying Just Culture principles, addresses staff performance and personal conduct issues in conjunction with the Director of Nursing and documents these actions.
• Produce/supervise scheduling and arrange daily assignment of duties for clinic staff to accommodate patient volume and Provider support to maximize service.
• Maintain regular and ongoing communication and oversight of clinic staff.
• Leads and role models patient experience efforts and communicates with patients who bring forth both complaints and compliments.
• Obtain, review, and develop action plans in conjunction with the Director of Nursing with clinic staff from patient feedback surveys.

Benefits

• Medical benefits (including a Health Savings Account option), dental and vision
• 401(k) retirement plan with company match
• Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short  and Long Term Disability
• Flexible Spending Account
• Paid Days Off beginning at 15 days annually
• Nine annual company-paid holidays; One annual paid personal day

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees