Clinic Lead

Golden State Orthopedics and Spine•Oakland, CA

2d•$27 - $30•Onsite

About The Position

The Clinic Lead supports both clinical operations and team coordination by serving as the first point of contact for staff issues, assisting with scheduling, and facilitating communication between the team and leadership. This role helps train and coach staff, ensures quality standards are met, and contributes to patient care through hands-on clinical support. The Clinic Lead also assists with evaluations, inventory management, and serves as a resource for new workflows and initiatives.

Requirements

High school diploma or GED Certificate
2 years in medical office
CMA certificate or equivalent experience

Responsibilities

Assisting in training new team members and supporting ongoing skill development through coaching and feedback
Facilitating communication between the team and management, relaying important feedback and information
Tracking team progress, ensuring quality standards are met, and report on performance to leadership
Assisting with managing the schedules of all Clinic staff, including managing time off schedules and daily call outs.
Assisting in the evaluation of all Clinic staff; participates in development of key performance indicators for each position
Assisting with verification of timecard data with the direction of the Clinic Manager or Clinic Supervisor
Patient care responsibilities as assigned, which may include scheduling and organizing patient flow, accompanying patients to exam/procedure room, assist patients with changing to exam gowns, and transfer to exam table if needed.
Assessing patient’s general condition and collect patient history.
Documenting health history, activities, medication dispensed/prescribed, etc., in the medical record
Providing basic patient care as ordered by physician and assist physician with various procedures.
Providing patient education materials, communicating physician advice/instructions to patient
Wound dressing changes, preparing injections, suturing and staple removal, sterile tray set-ups, and obtaining lab/x-ray report
Cleaning and stocking exam rooms
Responsible for inventory and ordering medical supplies
Adhering to infection control/safety guidelines and confidentiality policies
Scheduling patient appointments, scheduling referrals to other physicians
Complying with HIPAA, OSHA and Red Flag Rule
Acts a superuser for new business initiatives
Serving as the first point of contact for team issues and escalating complex problems to the supervisor or manager