Clinic Experience Associate
ROCK VALLEY PHYSICAL THERAPY CENTER•Gretna, NE
•Onsite
About The Position
Rock Valley Physical Therapy is seeking a full-time Clinic Experience Associate for their Gretna, NE location. This role is crucial in ensuring a positive and efficient experience for all patients. The associate will be responsible for managing patient check-ins, scheduling, insurance verification, patient inquiries, and supporting front desk operations with a strong emphasis on detail and organization. The company culture emphasizes positive energy, teamwork, and exceptional patient care, with the Clinic Experience Associate being central to this mission.
Requirements
- Passionate about delivering outstanding customer service
- Thrives in a fast-paced, people-focused environment
- Strong attention to detail and organizational skills
Responsibilities
- Greeting and checking in patients with warmth and professionalism
- Scheduling appointments and managing the clinic calendar
- Verifying insurance and collecting accurate patient information
- Answering phone calls and responding to patient inquiries
- Supporting the front desk with a focus on detail and organization
Benefits
- Competitive salary
- Bonus
- Health insurance
- Profit share
- 401k retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
