Clinic Experience Associate
ROCK VALLEY PHYSICAL THERAPY CENTER•Des Moines, IA
•Onsite
About The Position
Rock Valley Physical Therapy is seeking a full-time Clinic Experience Associate for their Ingersoll, IA location. This role is crucial in ensuring a positive and efficient experience for all patients. The associate will be responsible for creating a welcoming atmosphere and maintaining smooth clinic operations, acting as a key point of contact for patients.
Requirements
- Passion for delivering outstanding customer service
- Ability to thrive in a fast-paced, people-focused environment
- Detail-oriented and organized
Responsibilities
- Greeting and checking in patients with warmth and professionalism
- Scheduling appointments and managing the clinic calendar
- Verifying insurance and collecting accurate patient information
- Answering phone calls and responding to patient inquiries
- Supporting the front desk with a focus on detail and organization
Benefits
- Competitive salary
- Bonus
- Health insurance
- Profit share
- 401k retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
