Clinic Director

The Source•Austin, TX

1d•Onsite

About The Position

The Clinic Director oversees all aspects of clinic operations, ensuring delivery of high-quality, Christ-centered care and resource support. This role leads, trains, and develops staff and volunteers to ensure excellence in patient services, compliance, and operational efficiency. The Clinic Director plays a vital role in cultivating a healthy, mission-driven culture within their team while upholding The Source’s standards of compassion, integrity, and holistic care.

Requirements

A committed Christian demonstrating a personal relationship with Jesus Christ as Savior and Lord.
Strong commitment to the sanctity of human life and biblical sexual integrity.
Agreement with and willingness to uphold The Source’s Statement of Principle, Statement of Faith, and policies.
Bachelor’s degree in Business, Nonprofit Management, or Healthcare related field required; Master’s degree preferred.
3–5 years of managerial experience (business, healthcare, or nonprofit).
Experience managing program operations, budgets, and staff development.
Exceptional communication, leadership, and conflict-resolution skills.
Strong analytical, organizational, and problem-solving skills with attention to detail.
Proficiency in Microsoft Office Suite; experience with EHR (Athena), CRM (Salesforce), and performance tracking systems preferred.
Ability to communicate financial information clearly to non-financial audiences (staff, leadership, and board).
Ability to manage multiple priorities in a fast-paced, team-oriented environment.
Proven leadership skills in leading staff and organizational initiatives.
Demonstrated servant leadership and professionalism.
Collaborative, mission-driven servant leader with strong initiative and ownership.
Demonstrated integrity, honesty, and transparency in all clinical practices.
Enthusiastic support of The Source’s events and activities.

Nice To Haves

Bilingual (English/Spanish) preferred.

Responsibilities

Maintain clear communication with the Sr. Director of Operations regarding program updates, challenges, and performance metrics.
Provide hands-on oversight of all clinic operations, including medical, counseling, resource, and education services, ensuring excellence in patient care and ministry impact.
Recruit, train, supervise, and evaluate all clinic staff and volunteers, fostering a culture of accountability, compassion, and professionalism.
Ensure effective coordination of daily operations in alignment with organizational policies, clinical protocols, and the Medical Director’s standing orders.
Conduct bi-weekly team meetings and monthly one-on-one meetings with direct reports to review goals, performance, and ongoing development.
Maintain consistent communication with the Senior Director of Operations regarding program performance, staffing, operational challenges, and key performance metrics.
Collaborate cross-departmentally with HR, Finance, Marketing and Outreach to ensure integrated and efficient support for clinic operations.
Promote continuous improvement through regular evaluation of workflows, client experience, and team engagement.
Responsible for maintaining facility compliance, documentation accuracy, and audit readiness.
Lead preparation for and participation in annual audits, inspections, and grant compliance reviews.
Conduct routine chart reviews and documentation audits to ensure accuracy, quality assurance, and regulatory compliance.
Maintain thorough documentation of CPS reports, critical incidents, and other required compliance records in accordance with policy and state guidelines.
Collaborate with the Senior Director of Operations to identify and mitigate compliance risks, ensuring patient safety and operational integrity.
Model integrity and stewardship in managing all clinic processes, upholding the organization’s standards of transparency and accountability.
Oversee the overall financial health of the clinic, ensuring responsible stewardship of all resources and alignment with organizational priorities.
Monitor and manage clinical expenses in accordance with the approved departmental budget, proactively addressing variances.
Collaborate with the Comptroller and Senior Director of Operations to develop, monitor, and forecast budgets, ensuring accuracy and fiscal accountability.
Review monthly financial reports and key performance indicators to guide operational decisions and identify opportunities for efficiency and growth.
Ensure timely submission of invoices, expenses, and supporting documentation in compliance with financial policies and audit requirements.
Participate in the annual budgeting process and provide input on staffing, supplies, and capital needs.
Promote a culture of financial transparency and stewardship consistent with The Source’s mission and values.
Provide ongoing training, coaching, and feedback to ensure staff and volunteers perform at a high standard of excellence and accountability.
Set, document, and monitor personal and professional development goals for self and staff within the HRIS system, fostering continuous growth and alignment with The Source’s mission and values.
Establish clear performance expectations and monitor progress toward operational, clinical, and ministry goals, ensuring accountability and consistency across the team.
Conduct mid-year and annual performance evaluations, offering constructive feedback and professional development plans.
Partner with Human Resources and the Senior Director of Operations to address personnel issues, reinforce policies, and ensure consistency across clinics.
Maintain accurate documentation of all 1:1 meetings, team meetings, performance conversations, and coaching sessions, ensuring alignment with HR standards and organizational expectations.
Promote professional, personal, and spiritual growth through mentoring, encouragement, and prayerful leadership.
Shadow staff quarterly to observe service delivery, reinforce best practices, and provide real-time coaching and support.
Foster a culture of teamwork, accountability, and grace that reflects The Source’s mission and values.
Represent The Source within the local community through clinic tours, donor visits, outreach events, and partnership meetings that strengthen awareness and support for the organization.
Partner with the Outreach & Community Engagement Team to support recruitment, volunteer appreciation, and ongoing community partnerships.
Foster positive relationships with local churches, schools, and community organizations to expand referral networks and advance The Source’s mission.
Actively participate in the organization’s major annual fundraising event in Houston or Austin, depending on the clinic’s location.
Expected to attend and volunteer at The Source's local major fund-raising event every year. Strongly encouraged to attend and volunteer at The Source's second major fund-raising event as well.
Model and cultivate a Christ-centered culture that reflects The Source’s mission, vision, and core values in all areas of leadership and service.
Promote cross-departmental collaboration to ensure integrated, holistic, and high-quality care for clients.
Provide input and leadership for organizational initiatives, strategic priorities, and special projects assigned by leadership.
Participate in leadership meetings, training, and planning sessions to align clinic operations with broader organizational goals.
Demonstrate servant leadership through humility, accountability, and commitment to continuous improvement.