Clinic Coordinator
About The Position
Ascend is a leading healthcare service provider in the East Bay, renowned for its commitment to delivering exceptional care to children with special needs and their families. As a woman-driven, pediatric therapist-led organization, Ascend is dedicated to making a positive impact in the community. We are excited to announce the upcoming opening of our Antioch outpatient clinic/preschool and are seeking a dynamic Administrative Coordinator/Clinic Coordinator to join our expanding team. We are looking for a dedicated, detail-oriented professional with strong administrative and organizational skills to support daily clinic operations. The ideal candidate will have experience in healthcare administration, scheduling, and customer service. This role requires excellent multitasking abilities, a passion for helping others, and the capacity to thrive in a fast-paced, collaborative environment.
Requirements
- Bachelor's Degree required.
- Minimum of 2 years of experience in office administration or a related field.
- Strong communication, interpersonal, and time-management skills.
- Exceptional organizational and multitasking abilities.
- Close attention to detail and accuracy.
- Proficient in Microsoft Office Suite and online tools such as Google Drive, Google Chat, and Zoom.
- Ability to work both independently and as part of a collaborative team.
- You must be able to reliably commute to or relocate to Antioch, CA, before starting work.
Nice To Haves
- Customer service experience preferred; healthcare experience is a plus.
- Spanish language skills are preferred but not required.
Responsibilities
- Perform a variety of administrative duties, including scheduling appointments, answering phone calls, and responding to emails.
- Coordinate interviews, onboarding, and training programs for new staff.
- Maintain accurate records, manage online documents, and ensure timely filing and reporting.
- Assist in managing staff caseloads and client appointments.
- Support the director and therapist team with day-to-day responsibilities and special projects.
- Assist in planning and executing events, including follow-up tasks.
- Provide comprehensive support to staff, including equipment management and inventory control.
- Greet clients (children and adults) and handle inquiries in a professional, welcoming manner.
- Prepare and distribute minutes of staff meetings, and manage the flow of forms and documents.
- Assist with bi-monthly cross-checking of client payments with billing.
- Create and maintain client files, ensuring data integrity and security.
- Provide backup support for the Clinic Coordinator and other administrative staff as needed.
Benefits
- Comprehensive health benefits including Medical, Dental, and Vision insurance.
- 401(k) plan with company matching.
- Flexible spending account.
- Paid time off and employee discounts.
- Life insurance and additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
