Clinic Coordinator - Pediatric Clinical Research Unit

Washington University in St. Louis•St. Louis, MO

2d•$21 - $31•Onsite

About The Position

Coordinates daily operations of clinical office including patient services, staff supervision, and organizational management. This role is responsible for coordinating patient services, providing quality care in an efficient and cost-effective manner. The coordinator may supervise support staff, schedule work assignments to ensure appropriate coverage, and handle hiring, training, and performance evaluations. They will maintain established policies and procedures, quality control through quality assurance and risk management programs, and promote effective communication and collaboration within departmental administrators, managers, and supervisors. The position also involves maintaining and monitoring patient accounts, providing reports, analysis, and maintaining records as required. Additionally, the coordinator will manage equipment and supplies, assist with clerical tasks, and support continuous improvement of quality and service to ensure effective clinical outcomes and patient satisfaction. Other duties may be assigned.

Requirements

High school diploma or equivalent high school certification or combination of education and/or experience.
Clinical Office, Including Supervision (5 Years)
Communication
Customer Service
Interpersonal Communication
Organizing
Patient Services

Nice To Haves

No additional education unless stated elsewhere in the job posting.
No additional certification/professional licenses unless stated elsewhere in the job posting.
No additional work experience unless stated elsewhere in the job posting.

Responsibilities

Coordinates patient services providing quality care in efficient and cost effective manner.
May supervise support staff, scheduling work assignments to ensure appropriate coverage, hires, trains and evaluates performance.
Maintains established policies and procedures and quality control through quality assurance and risk management programs.
Promotes and maintains effective communications and collaboration within departmental administrators, managers and supervisors.
Maintains and monitors all patient accounts.
Provides reports, analysis and maintains records as required.
Coordinates and maintains equipment and supplies ordering when needed.
Assists with clerical tasks as needed including answering phones, computer entry, copies and fax material.
Promotes and supports continuous improvement of quality and service to ensure effective clinical outcomes and patient satisfaction.
Performs other duties as assigned.

Benefits

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges
Annual health screenings
Mental health resources
Mindfulness programs and courses
Employee assistance program (EAP)
Financial resources
Access to dietitians
4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Adult care resources.
Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.