NA/CNA/PCT - Clinic Care Technician (Full Time Days) - Behavioral Health

Essentia Health•Detroit Lakes, MN
•$16 - $24•Onsite

About The Position

Essentia Health is seeking a clinic care technician to support behavioral health at St. Mary’s Clinic in Detroit Lakes, Minnesota. The role performs administrative, clerical, scheduling, inbasket, and limited patient care tasks to support daily patient flow. The position may float to other areas as assigned. The schedule is 8 a.m. to 5 p.m., Monday through Friday, with no weekend, holiday, or on-call rotations. The role is suited to candidates with experience as a certified or non-certified nursing assistant, patient care technician, behavioral health technician, or in another clinic-related position. Basic Life Support (BLS) certification is required within 30 days of hire. No educational requirements are listed. Essentia Health describes its workplace as offering work-life balance, long-term stability, and opportunities for career growth. St. Mary’s Clinic is connected to St. Mary’s Hospital and serves Becker County and surrounding communities, with a multidisciplinary team and access to hospital resources, diagnostic imaging, and surgical suites.

Requirements

  • Basic Life Support (BLS) certification is required within 30 days of hire.
  • No educational requirements.
  • The position performs limited patient care tasks based on training.

Nice To Haves

  • Customer service skills and the ability to follow directions are preferred.
  • Experience in healthcare or patient care is preferred.
  • Experience using electronic medical records (EMR) is preferred.
  • Knowledge of medical terminology is preferred.
  • Experience as a certified or non-certified nursing assistant, patient care technician, behavioral health technician, or in another clinic-related role is identified as a good fit.

Responsibilities

  • Assist providers and clinical staff with administrative and selected patient care tasks.
  • Support patient scheduling and work-queue needs as assigned.
  • Follow up on no-shows and work with providers to review and approve add-ons.
  • Greet patients; support virtual visits; verify patient identification; measure height and weight; and obtain vital signs.
  • Chaperone exams as needed.
  • Administer questionnaires and document information in electronic medical records.
  • Perform limited patient care tasks based on training.
  • Process incoming mail; scan, copy, and fax materials; print and update forms; answer internal phone calls; and place office supply orders as needed.
  • Support daily patient flow, including rooming patients, documenting in patient charts, stocking and cleaning exam rooms, and ordering and maintaining clinic supplies.
  • Float to other areas as assigned.

Benefits

  • Health insurance and HSA or FSA accounts for employees scheduled 24 or more hours weekly.
  • Dental and vision insurance for employees scheduled 24 or more hours weekly.
  • Supplemental critical illness, accident, and hospital indemnity insurance for employees scheduled 24 or more hours weekly.
  • Paid short-term disability, long-term disability, and basic life insurance for employees scheduled 24 or more hours weekly.
  • Supplemental life and accidental death and dismemberment insurance for employees scheduled 24 or more hours weekly.
  • Tuition reimbursement.
  • PTO accrual and seven paid holidays per year for employees scheduled 24 or more hours weekly.
  • Paid parental leave after one year.
  • Adoption assistance after one year.
  • Bereavement and jury duty benefits for regularly scheduled employees.
  • Employee wellness program (Take Charge).
  • Free confidential counseling through Guidance Resources.
  • Employee discount program.
  • 401(k) retirement account with traditional and Roth options; employer contributions are mentioned in the general benefits description.
  • Professional development through training and educational programs.
  • Flexible scheduling.
  • Wellness resources focused on physical, mental, and emotional health.
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