Clinic Associate

Integrated Services for Behavioral Health • Chillicothe, OH

13d • Onsite

About The Position

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

Requirements

• Relevant Associate Degree and/or three years’ experience/training in business, health, communications, computers, or other related areas.
• Demonstrated a high degree of cultural awareness.
• Experience with multi-need people and families.
• Ability to use appropriate databases, spreadsheets, and other software.
• Able to communicate well through verbal/written expression.
• Effectively operates in an Internet-based, electronic health record (EHR), HMIS and other data environments.

Responsibilities

• Personifies a friendly ‘no wrong door’ approach to all ISBH employees and clients.
• Receives telephone queries and provides information locally and agencywide.
• Operates Carelogic (electronic health record), HMIS, and other databases as assigned.
• Responsible for key elements of client intake, scheduling, and engagement process.
• Assists clients in accessing their own electronic health records.
• Collects and assists with the processing of toxicology screens in support of behavioral medicine.
• Facilitates the execution of agreements, consents, and other required client documents.
• Processes referral and billing data in compliance with monthly performance measures.
• Liaisons with coordinators and managers to ensure access and continuity of service.
• Facilitates client referrals across health & human service systems.
• Meets minimum performance standards reported monthly using systems databases.
• Performs other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree