Clinic Experience Associate
ROCK VALLEY PHYSICAL THERAPY CENTER•West Branch, IA
•Onsite
About The Position
Rock Valley Physical Therapy is seeking a full-time Clinic Experience Associate for their West Branch, IA location. This role is crucial in ensuring a positive and efficient experience for all patients. The associate will be responsible for managing the front desk, handling patient interactions, and supporting the overall smooth operation of the clinic, contributing to the company's mission of building relationships and providing exceptional care.
Requirements
- Passionate about delivering outstanding customer service
- Thrives in a fast-paced, people-focused environment
- Detail-oriented and organized
Responsibilities
- Greeting and checking in patients with warmth and professionalism
- Scheduling appointments and managing the clinic calendar
- Verifying insurance and collecting accurate patient information
- Answering phone calls and responding to patient inquiries
- Supporting the front desk with a focus on detail and organization
Benefits
- Competitive salary
- Bonus
- Health insurance
- Profit share
- 401k retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
