Clinic Assistant (Float)

FORTE' SPORTS MEDICINE & ORTHOPEDICS•Greenwood, IN
•Onsite

About The Position

The Clinical Assistant (CA) provides adaptable, high-quality clinical and administrative support in a high-volume orthopedic and sports medicine practice. This full-time role supplements staffing needs, supports patient flow, and maintains consistent care standards across multiple Forté locations. The CA performs clinical, clerical, and patient-facing tasks while collaborating with physicians, clinical managers, and care teams. Regular travel to Forté locations is required, primarily Greenwood and Carmel, or other locations as scheduled. The position requires reliable transportation and flexibility to respond to short-notice coverage needs.

Requirements

  • At least three years of clinical assistant experience.
  • Experience with an Electronic Medical Records (EMR) system.
  • Strong customer service orientation and professional, patient-centered communication skills.
  • Ability to manage shifting priorities in a fast-paced clinical environment.
  • Strong organization, accuracy, and reliability.
  • Ability to work with diverse provider teams and clinical workflows.
  • Proficiency with EMR systems and digital communication tools.
  • Ability to maintain confidentiality and comply with clinical and regulatory standards.
  • Reliable transportation and flexibility to respond to short-notice coverage needs.

Nice To Haves

  • Orthopedic or sports medicine experience is preferred.
  • Certified or Registered Medical Assistant or Certified Athletic Trainer is strongly preferred.
  • Five years of clinical assistant experience is preferred.

Responsibilities

  • Assist patients to and from clinic areas.
  • Enter patient information into the EMR system and retrieve information from it.
  • Conduct preliminary patient evaluations.
  • Communicate information with patients as directed by the physician.
  • Provide appropriate patient education regarding injuries.
  • Manage and prioritize phone calls and electronic communications.
  • Schedule patient testing.
  • Obtain prior authorizations.
  • Support physicians during office visits, including preparing rooms and assisting with examinations.
  • Travel regularly to Forté locations as scheduled to provide coverage.
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