Clinic Assistant

OneOncology•San Diego, CA

2d•$20 - $23

About The Position

Medical Oncology Associates of San Diego (MOASD), a partner of One Oncology’s network of leading oncology practices, is hiring a Clinic Assistant to support its medical assistant staff. The role coordinates patient needs in support of physicians, Nurse Practitioners, RNs, and other staff. It may be a fit for someone pursuing pre-medical, pre-PA, or pre-RN studies who is seeking clinical experience. The Clinic Assistant provides patient service and rooming support, maintains patient records, helps coordinate prescriptions and laboratory testing, and communicates testing information and issues to clinical staff. The position requires compliance with HIPAA, OSHA, and office policies and protocols. Work takes place indoors in a medical/business environment with moderate noise and interruptions, and travel between local offices may be necessary. Pay is $20–$23; the posting does not specify the pay period.

Requirements

High school diploma or equivalent.
Current CPR certification.
Compliance with OSHA, HIPAA, and office policies and protocols.
Knowledge of computer and telephone support; preferably in a healthcare environment.
Strong customer service background; preferably in a healthcare environment.
Excellent verbal and written communication skills.
Competence or proficiency with computer processing functions and standard office equipment.
Ability to manage and prioritize multiple tasks.
Ability to resolve customer issues calmly and professionally with diplomacy and tact.
Ability to work independently with minimal supervision.
Strong organizational skills.
Visual acuity to read computer screens and paper documents, including close and distance vision, peripheral vision, depth perception, and ability to adjust focus.
Hearing acuity to converse with staff and customers in person and by phone.
Ability to stoop, bend, kneel, and reach with hands; lift and move 10 pounds regularly and up to 25 pounds occasionally; and sit for hours at a time.

Nice To Haves

Pre-med, pre-PA, or pre-RN studies.

Responsibilities

Provide excellent, compassionate, friendly, and caring service to patients.
Room patients and accurately collect and record vital statistics, allergies, medications, and concerns.
Prepare exam rooms; stock and maintain supplies and equipment; and keep rooms neat and clean.
Assist with prescriptions and authorize drug refill requests.
Triage messages and route or relay information to staff, providers, and patients in a timely manner.
Maintain detailed notes in patients’ electronic records.
Obtain medical records from physician offices, hospitals, and other facilities, and assist with scanning records into the EMR.
Arrange and renew standing laboratory orders.
Prepare requisitions and provide them to patients so results are received before scheduled appointments.
Ensure patients are scheduled 24–48 hours before infusion treatment for laboratory testing.
Retrieve Lab Corp, Sharp, Quest, and Scripps test results that are not in OncoEMR.
Follow up on missing laboratory results for patients in treatment and provide results to nursing staff in a timely manner.
Communicate with nursing staff and physicians about patient testing issues.
Recognize critical values and follow the appropriate notification procedure.
Maintain proper inventory of laboratory supplies and keep the laboratory and drawing station clean, organized, and stocked.
Maintain patient confidentiality in accordance with HIPAA standards and a professional demeanor with patients, staff, and physicians.
Perform other duties as assigned; duties and activities may change.
Travel between local offices when necessary.