Clinic Assistant - Internal Medicine

Vancouver Clinic•Battle Ground, WA

1d•$19 - $26•Onsite

About The Position

Vancouver Clinic is seeking a full-time Clinic Assistant to join our Internal Medicine department. This is a non-clinical position focused on performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment. In this role, you will support the clinical team by performing administrative tasks critical to providing excellent patient care. The Clinic Assistant assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations.

Requirements

At least one year of work experience in a healthcare environment.
High school diploma or equivalent required.
Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas.

Nice To Haves

Two years’ experience in a health care environment preferred.
Epic EHR experience preferred.

Responsibilities

Supports team by scheduling appointments from phone calls and during checkouts and recalls.
Assists in providing information for appealed insurance claims.
Responsible for processing urgent referrals.
Offering administrative support for prior authorizations related to prescriptions.
Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.).
Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.
Receives incoming faxes for the team and distributes to assigned clinical staff.
Follows patient referrals
Gathers and locates patient records.
Processes and addresses non clinical errors within EPIC.
Manages out of office basket assignments, APC Schedule holds, and DoD assignments
Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.
Specific administrative duties and responsibilities can vary as required by the department. Must be administrative/clerical in nature, not clinical.

Benefits

medical
dental
vision
life insurance
AD&D
long term disability
health savings account
flexible spending account
employee assistance program
multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
employer matching contribution up to 4%