Clinic Assistant - Family Medicine

Vancouver ClinicVancouver, WA
$19 - $26Onsite

About The Position

Vancouver Clinic is seeking a Clinic Assistant to join our Family Medicine department. This is a clerical position focused on administrative tasks within a healthcare environment. The Clinic Assistant will handle incoming calls, manage patient records and paperwork, oversee supplies, and process referrals and authorizations.

Requirements

  • High school diploma or equivalent required.
  • At least one year of work experience in a healthcare environment.

Nice To Haves

  • Two years’ experience in a health care environment preferred.
  • Epic EHR experience preferred.

Responsibilities

  • Supports team by scheduling appointments from phone calls and during checkouts and recalls.
  • Assists in providing information for appealed insurance claims.
  • Responsible for processing urgent referrals.
  • Offering administrative support for prior authorizations related to prescriptions.
  • Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.).
  • Processes paperwork for FMLA, ADA, and Workers Compensation for patients.
  • Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.
  • Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.

Benefits

  • Medical Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.
  • Dental Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.
  • Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.
  • Vision insurance
  • Life insurance
  • AD&D
  • Long term disability
  • Health savings account
  • Flexible spending account
  • Employee assistance program
  • Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
  • 401k retirement plan
  • Employer matching contribution up to 4% on 401k
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