Mandarin)

Asian Health Services•San Leandro, CA

About The Position

The PACE Clinic Assistant provides general nursing care to PACE participants and carries out nursing interventions under the supervision of PACE primary care providers and nursing leadership. The role evaluates and triages participant medical conditions in the clinic and by telephone, provides nursing education to participants, caregivers, and PACE staff, and monitors participants for changes in health or psychosocial status. The position also coordinates care during transitions, communicates with hospital and long-term care facility case managers about discharge plans, and schedules appointments with PACE clinics, medical specialists, and community ancillary care providers. The Clinic Assistant documents care in the PACE electronic health record, administers medications as directed, supports the interdisciplinary team (IDT) and quality improvement (QI) program, and participates in an after-hours and weekend on-call rotation. SpringLight Health is building a Program of All-Inclusive Care for the Elderly (PACE) through Asian Health Services. Its model combines coordinated medical care with transportation, meals, social activities, medication management, and caregiver support for low-income seniors, with the goal of helping them age safely and with dignity in their communities.

Requirements

At least one year of experience working with a frail or elderly population, or appropriate PACE training before independently providing direct participant care if that experience is absent; relevant experience must be within the last three years.
At least three years of clinical medical assisting experience.
Experience working with electronic health records (EHRs).
Bilingual ability in Cantonese and/or Mandarin and experience providing culturally and linguistically appropriate services.
Meet PACE-established standardized competencies for the position before working independently.
Be medically cleared for communicable diseases and have up-to-date immunizations and vaccines before engaging in participant care.
Must not have been convicted of criminal offenses involving Medicaid, Medicare, other health insurance or health care programs, or social services programs.
Must not have been excluded from participating in Medicare and Medicaid programs.
Must not have been convicted of criminal offenses pertaining to physical, sexual, drug, or alcohol abuse.
Be an experienced clinical Medical Assistant who has met education and training requirements in the Medical Assistant field and performs duties with a high level of proficiency and culturally compassionate care.
BLS certification.

Responsibilities

Provide nursing interventions independently under the supervision of the primary care provider and PACE nursing leadership; manage and triage participant needs in the clinic or community and escalate concerns.
Schedule participant appointments for PACE clinic visits and referrals to community medical specialists and ancillary care providers.
Enter appointment instructions for specialists and ancillary care providers in the electronic health record (EHR).
Complete and maintain documentation in the PACE EHR in accordance with federal PACE regulations and organizational policy.
Administer participant medications in the PACE Clinic as directed by the primary care provider and PACE nursing leadership.
Review, sign off, and disseminate nursing orders and instructions to appropriate PACE staff and contracted personnel.
Coordinate care during transitions and communicate proactively with hospital and long-term care facility case managers about participant discharge care plans.
Monitor participants for changes in health or psychosocial status and promptly communicate pertinent changes to the IDT.
Attend IDT and morning meetings and report on participants’ clinical status as directed by nursing leadership.
Participate in the nursing on-call rotation to provide after-hours and weekend call coverage.
Support and participate in assigned PACE QI activities.
Provide nursing education to participants, caregivers, and PACE staff.