Clinic Administrator - Part-Time

Dane Street, LLC•Bellevue, WA

7d•Hybrid

About The Position

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. The clinical administrator is responsible for maintaining our local clinic(s), and performing administrative duties to help with the facilitation of our medical examinations. Clinic administration includes opening and closing the clinic for the day, ensuring that the doctors have the equipment they need to conduct their reviews, and that all appointments are conducted timely and efficiently. Ensure that Dane Street maintains a positive working relationship with the IME physician panel members, Washington L&I and the claimants being examined. This is a hybrid role and you will be required to work from our Tacoma clinic location for a majority of your shifts, with travel to and from our other clinic locations in Westerrn, WA as needed.

Requirements

Computer literacy and typing skills are essential.

Nice To Haves

An Associate’s Degree or Bachelor’s Degree is preferred.
Business experience in a healthcare and/or insurance setting is preferred.
Exceptional communication skills with a clear understanding of company business lines.
The ability to apply critical thinking, manage time efficiently and meet specific deadlines.
Reliable transportation is required.
Supply and support their own internet services.
Maintaining an uninterrupted internet connection is a requirement of all work from home position.

Responsibilities

General administrative duties to support management, IME physicians and claimants in the clinic.
Handle incoming and outgoing phone calls.
Checking in claimants for appointments.
Scheduling and reminder calls.
Turnover exam rooms between appointments.
Order and set up lunch for IME physicians.
Intake new cases and review/verify information and requests.
Draft cases by entering information into the Dane Street system, AccessDS.
Work with client on any information missing pertinent to processing claim.
Sort, organize and create medical document listing - if required by client, and in line with specific special handling.
Assign/schedule new cases to physicians for review with the appropriate physician, based on location, physician availability, specific guidelines, jurisdictional requirements and other client requirements.
Ensure that the assigned physician has no conflict of interest with the case assignment.
Monitor, process and track cases to ensure we meet deadlines.
Update clients frequently on cases in progress.
Communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned IME physician.
Ensure proper documentation for specified cases is provided to the client.
Other duties & special projects, as assigned and based on business needs.
Any other tasks assigned by the manager or supervisor.
Medical records retrieval and uploading.
Diagnostic imaging uploading.
Billing/Invoicing completed medical examinations.
Mail sorting and uploading.
Clinic supply ordering and inventory maintenance.