Clinic Administrator
Homewood Health Centre•Mississauga, ON
•Onsite
About The Position
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As a Clinic Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
Requirements
- Minimum 2 years’ experience in a professional office and customer service environment
- Experience with Word, Excel and PowerPoint and comfortable using other technical platforms
- Strong organizational and time management skills
- Excellent verbal and written English communication skills
Nice To Haves
- Post-secondary education and courses in psychology and/or business administration would be an asset
- French would be an asset
Responsibilities
- Greet clients and notify clinicians when clients arrive
- Manage the flow of client appointments to protect confidentiality and overcrowding
- Manage switchboard and route incoming calls efficiently
- Coordinate and delegate office space for clinicians, visiting staff members and clients
- Ensure security and effective transfer of client files
- Organize clinical schedules and inform clinicians of identified changes
- Resolve scheduling errors and assist with rebooking clients
- Perform general office duties including: handling the courier, incoming mail and sorting faxes
- Arrange meeting rooms, including set up of refreshments
- Send office memos, including property management information when required
- Maintain office and kitchen supplies
- Liaise with building maintenance and suppliers/vendors
- Collect samples for drug testing when required
- Process payment and issue receipts to clients
- Track and record client attendance for evening groups
- Assist with special projects related to clients or staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
