Clinic Administrator

Potomac Healthcare Solutions•Natchez, MS

About The Position

We are looking for a passionate RN Clinic Administrator to join our team at the Community Based Outpatient Clinic (CBOC) in (Natchez). In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, three weeks of PTO to start and a weekday schedule. As a RN Clinic Administrator, you will be responsible for all operational aspects of their individual CBOC. This position is significantly tactical with the day-to-day operations of the clinic.

Requirements

Two years healthcare management experience required; government healthcare environment preferred.
RN requirements (dependent on specific VA contract requirements):
Baccalaureate degree, associate degree or diploma certificate in registered nursing, graduate degree preferred.
Current license or certification as a registered nurse from the state in which the clinic is located.
Minimum four years’ experience as a registered nurse
Excellent written and verbal communication skills are required, both in person and over the phone.
Ability to manage, both up and down
Energetic and optimistic demeanor
Strong service mentality and a focus on achieving all aspects of defined service standards.
Proficient in computer applications such as Word and Excel
Strong organizational skills
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision.
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively.
Ability to resolve colleague, client and patient issues in an effective and timely manner.
Current certification in Basic Life Support
This is considered a safety sensitive position.

Responsibilities

Manage day to day clinic operations, ensure clinical quality expectations are met, provide exceptional customer service and partner with the Clinic Medical Director.
Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
Manage the clinic’s financial performance with specific emphasis on revenue growth through enrollment and non-personnel cost containment.
Manage growth strategy of new enrollees to the clinic and expand market penetration in the clinic’s catchment area. This includes participation in various outreach events.
Proactively manage veteran enrollment and retention and ensure no veteran exceeds their annual vesting visit date.
Maintain staffing levels consistent with veteran enrollment, contract terms, and to ensure maximum efficiency.
Review and analyze reporting, including clinical quality metrics, financial reports, staffing levels and other relevant information.
Emphasize attracting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies and performance management, when required.
Develop and maintain a positive, collaborative working relationship with our VA partners, ensuring that the Regional Director is kept informed of any significant issues.
Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor business.