Clin Social Worker 1 Ex Ceh

University of California, San Francisco•San Francisco, CA

8d•Onsite

About The Position

The Clinical Social Worker I/II (CSW) provides comprehensive psychosocial assessment, crisis intervention and 5150 services, counseling, brief therapeutic interventions, consultation, education, outreach, community linkages, and facilitates the plan of care for patients with particular focus on high-risk populations. Additionally the incumbent provides mental status examinations and diagnoses using the Diagnostic Statistical Manual (DSM5-TR); consultation to a multi-disciplinary treatment team; acts as liaison to hospital and community resources; maintains client records according to California State Medi-Cal and San Francisco City and County requirements; record data as required by Department of Public Health, attends staff meetings and participates in training sessions and performs other duties as assigned. The incumbent demonstrates cultural sensitivity in working with patients regardless of race, gender identity, religious affiliation, cultural beliefs, sexual orientation, etc. The incumbent will practice within the scope of UCSF’s mission statement: Caring, Healing, Teaching, Discovering; and the values statement of UCSF’s Everyday PRIDE: Professionalism, Respect, Integrity, Diversity, Excellence. As employees of UCSF and contractors with the City of San Francisco/ Department of Public Health we are essential workers and will continue to support and provide direct service during a natural disaster and or pandemic, this includes deployment which can include a temporary change in duties. Under the general supervision of the Clinical Supervisor, the Clinical Social Worker I/II works within the innovative Citywide Stabilization Program, which utilizes a proactive, client-centered approach to engage and treat adults with severe mental illness who are often dually diagnosed and unhoused. This program will be responsive to the needs of the Mental Health San Francisco (MHSF) initiative and will be fluid in service delivery based on the needs of the Behavioral Health Services under the Department of Public Health. The CSW I/II works collaboratively with the behavioral health system of care to develop creative treatment strategies. The incumbents job duties may include but not limited to below: Intensive Case Management: The incumbent carries a caseload of high risk and vulnerable patients that are struggling to engage with necessary mental health care. The service delivery will include low threshold intensive case management, stabilization, and linkage to the appropriate level of care. CARE Court: This position works with clients involved in the Citywide CARE Court program, referred by the Department of Public Health CARE Court Program, and provides intensive case management services to clients for the duration of their time in CARE Court. Assisted Outpatient Treatment (AOT)- Provides intensive case management to adults that are either court ordered to treatment or voluntarily agreed to treatment after meeting the legal threshold for AOT. These individuals require specialized treatment engagement.

Requirements

Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive.
Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Keeps working areas neat, orderly and clutter-free, including the hallways.
Adheres to cleaning processes and puts things back where they belong.
Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.
Adult Geriatric

Responsibilities

Provides ongoing mental health services, including brief psychotherapy interventions (Individual, Group, & Family), Crisis Intervention, referrals to case management, residential treatment and temporary housing or shelter.
Provides outreach and advocacy for clients wherever they are, including the streets, hospitals, jails, shelters, housing, and programs.
Develops a comprehensive individual service plan for each client, integrating knowledge of a wide range of human service resources.
Provides consultation to a multi-disciplinary treatment team on the psychosocial ramifications of psychiatric illness.
Facilitates treatment coordination among various agencies and advocates for and links clients to needed services.
Provides consultation to and maintains liaison with campus and community programs, including educational, legal, and social organizations involved in case management.
Acts as liaison to inpatient units to facilitate referrals and service treatment.
Assists with intakes of new clients, including assessment, community functioning, and service needs, when appropriate. This entails assessment of presenting problems, psychosocial history, mental status and diagnosis (DSM-V).
Maintains client’s records according to California, City and County requirements.
Records data in client’s charts.
Meets program productivity standards.
Assists in processing quality improvement requests.
Completes billing and other documentation of services in a timely fashion.
Attends staff and clinical team meetings, and participates in training sessions (e.g., In services, grand rounds).
Identifies program problems and makes recommendations to supervisory and administrative staff.
Provides education to the community regarding program services, client needs and treatment.
Assists in planning and providing in-service to staff.
Provides orientation and didactic training to interns.
If desired and appropriate, supervises student(s) and participates in student training program meetings.
Performs other duties as assigned.