Clients and Markets Leader - Canada Central

GHD Group Pty Ltd•Toronto, ON

53d•Hybrid

About The Position

GHD is a global professional services company specializing in Water, Energy and Resources, Environment, Property and Buildings, and Transportation. The Clients and Markets Lead – Canada Central is a Regional leadership role within the Canada Central Leadership Team, focused on driving strategy, vision, growth, and business development across Ontario, Manitoba, and Saskatchewan. This role involves collaboration with internal and external partners globally and nationally to support GHD’s market growth. The position emphasizes developing and executing growth plans, fostering innovation, and positioning GHD strategically through value propositions and thought leadership. Key responsibilities include leading proposal development, fostering cross-market collaboration, supporting talent development, and potentially serving as Project Director. The role also entails strong client leadership for key accounts and understanding macro-economic trends to ensure GHD's responsiveness and success. Key responsibilities include developing GHD’s Canada Central business strategy with a focus on long-term opportunities, leading business development efforts, understanding market trends and provincial investments, identifying areas for practice enhancement, strengthening client relationships, providing leadership on key client accounts, supporting project delivery as a Project Director, collaborating with other Market Leaders across various sectors, representing GHD at industry events, attracting top talent, and understanding macro-economic trends to position GHD effectively. Performance expectations include achieving sustainable, profitable growth, driving market diversification, leading the Clients and Markets Business Group with a focus on Health, Safety, Welfare, and Quality, representing the markets at the Central Canadian Leadership team, developing a strong project pipeline using business intelligence tools, managing risks and opportunities, improving tender/proposal success rates, and championing an integrated market approach.

Requirements

A strong background in Engineering, or a related field.
At least 15 years of experience leading large projects and teams.
Proven experience in developing and operationalizing successful growth strategies across multiple markets and geographies.
Demonstrated, deep understanding of Central Canada’s markets, including trends, future challenges, and opportunities across Canada.
Broad technical and delivery experience across multiple markets.
Strong leadership and collaboration experience, demonstrable experience of leading a high performing team.
Deep industry connections across key Provincial Agencies or Ministries.
Deep industry partner connections across contractors and consultants working across Central Canada.
Outstanding leadership and communication skills, with experience managing teams and influencing stakeholders across all levels of the organization.
Commercial acumen with a strong focus on client relationships, growth, and service excellence.
Demonstrated ability to drive innovation and thought leadership.
Strong writing and presentation skills, with the ability to communicate complex concepts clearly.

Nice To Haves

Experience using Salesforce or similar CRM software is a plus.

Responsibilities

Develop and execute the growth plan and strategic vision for the markets across Central Canada.
Drive growth in private and public sectors, delivering sustainable, profitable outcomes.
Foster innovation and advance GHD’s business.
Position GHD strategically through differentiated value propositions, thought leadership, and strategic partnerships.
Lead the development of proposals that support growth and diversification of the markets.
Ensure alignment with GHD’s core values and global growth strategy.
Foster cross-market collaboration to execute complex, multi-market, multi-discipline projects.
Support talent development.
Lead large-scale initiatives as Project Director where needed.
Provide strong client leadership responsibilities for key client accounts across the markets.
Further develop GHD’s Canada Central business strategy, with a focus on long-term opportunities that align with GHD’s growth aspirations.
Lead business development efforts for Canada Central while collaborating with global, national and regional leaders to build a unified approach.
Understand the broad market trends and Provincial investment with a forward-looking strategy toward future projects and emerging technologies across the markets.
Identify areas of practice within the Region, based on client feedback and/or market trends (service lines) that require enhancement to meet present or future opportunities.
Strengthen relationships with new and existing clients, while expanding GHD’s presence in the market across Canada Central, and the Americas, consistent with GHD’s enterprise strategy and business plans.
Provide leadership on key client accounts across all markets.
Support effective project delivery as a Project Director, ensuring successful outcomes on projects.
Collaborate with other Market Leaders and Client Managers across sectors such as Environment, Transportation, Water, Energy and Resources, and Property & Buildings to win multidisciplinary projects.
Represent GHD at industry events, conferences, and trade shows, while elevating GHD’s brand.
Attract top talent to grow and strengthen the capabilities at GHD.
Understand macro-economic trends within Canada Central and ensuring GHD is positioned to respond and win as these trends evolve.
Achieve sustainable, profitable growth of the Central Canadian Markets, grow revenue and pipeline, in line with Canadian and global growth strategies.
Drive diversification of the market offerings.
Lead the Clients and Markets Business Group, championing Health, Safety, Welfare, and Quality to exceed the expectations of the broader business.
Represent the Clients and Markets of Central Canada at the Central Canadian Leadership team, including being responsible regular market pipeline updates, Voice of the Client and Client Optimization.
Develop a strong project pipeline using business intelligence tools such as Salesforce.
Manage risks and opportunities in the markets, ensuring strategic recruitment and talent development.
Improve tender/proposal success rates and ensure effective budget management.
Champion an integrated market approach across GHD’s various service offerings.