CLIENT TRUST MANAGER

Home of Hope IncVinita, OK
Onsite

About The Position

Oversee the accurate and timely processing of all client trust activities. Ensure accurate trust statements are sent to guardians timely and consistently. The core values of the organization are Client Centered Care, Accountability, Respect, and Excellence.

Requirements

  • Must be 18 years of age or older
  • Must possess a high school diploma and one year of accounting and/or client trust experience
  • Must possess a strong attention to detail
  • Must demonstrate proficiency with Microsoft Excel, Microsoft Word and Microsoft Outlook.
  • Must be able to interact effectively and work with others.
  • Must adhere to Home of Hope’s core values

Nice To Haves

  • Experience with Great Plains Financial Accounting Software

Responsibilities

  • Processing of all requests for all expenditures of client funds in accordance with Home of Hope policies and procedures.
  • Documents the funds received or disbursed for clients and updates client records. Works with Accounts Receivable clerk to ensure that funds are deposited timely and trust account balances are accurate.
  • Prepare monthly financial reports for program managers, parents/guardians, and case managers.
  • Maintain copies of essential client documents to support financial spending goals and directives. Receive and review signed, approved authorization from program staff and process payment on Wednesday and Friday of each week. Notify appropriate supervisors of missing or incomplete documentation.
  • Monitor client trust balances for excess or negative amounts that need attention from the Program Manager. Track recurring or monthly payments to ensure that all amounts owed are paid in full.
  • Monitor and report outstanding expenditures to appropriate supervisors/directors
  • Reconciles Bank Accounts to the General Ledger monthly
  • Reconciles General Ledger to the Client Trust balances monthly
  • Maintain detailed organized records for audit and compliance purposes.
  • Evaluate current processes, make recommendations for improvements, and implement those improvements
  • Works with regulatory agencies including DDSD, Social Security, Title IXX and financial auditors, as necessary.
  • Other duties as assigned
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