Client Systems Architect

The VA Group, LLC•,

1d•$12 - $14•Remote

About The Position

Join us today! Are You a Master of "AI Whispering" and Relationship Building? Do you have the unique ability to hear a client’s messy operational headaches and instantly translate them into a structured, automated workflow? More importantly, can you guide a client through the transition to AI with empathy, clarity, and a focus on long-term partnership? If you are a high-level communicator who knows exactly how to talk to both human executives and Advanced AI models, The VA Group wants you to lead the charge in our AI revolution!

Requirements

Exceptional Client Communication: Outstanding empathetic listening and the ability to build trust quickly. You must be able to translate complex AI logic into simple, business-value language.
Expert AI Prompting Skills: Minimum 1-2 years of heavy experience with LLMs (Claude, GPT-4, Gemini). Proficient in Chain-of-Thought, Few-Shot prompting, and Persona setting.
Business Intuition: You can hear a client say "I'm overwhelmed by email" and translate that into a specific "Priority Triage & Auto-Drafting" strategy that solves their pain point.
Tech-Savvy (No Code): No backend/API coding required, but you must be a master of "If-This-Then-That" logical structures and CRM software.
Emotional Intelligence: The ability to handle client feedback with grace and use it to improve system performance.
Headset: USB headset with noise cancellation
Webcam: Working webcam
Computers: Primary and backup computer with at least i5 to i7 processor and 8GB RAM
Internet: Main internet service speed of at least 25 Mbps wired connection; backup internet speed of at least 10 Mbps

Responsibilities

Lead Logic Extraction & Relationship Building: Host in-depth consultations to identify a client’s "Decision Matrix" (Trigger → Logic → Output). You are the face of the technical transition, ensuring the client feels supported and understood.
Foster Strategic Partnerships: Act as a dedicated consultant, building deep rapport by anticipating client needs and aligning Mavis’s capabilities with their long-term business goals.
Advanced Prompt Engineering: Write, test, and refine complex system instructions (System Prompts) for Mavis, ensuring she adheres to brand voice, formatting rules, and operational logic.
Skill Calibration & Client Education: Draft "Logic Blueprints" for client approval. You must be able to explain the "why" behind the AI’s behavior to non-technical stakeholders.
Drive Success & Retention: Consistently refine Mavis’s skills based on weekly client feedback, ensuring the AI evolves alongside the client's business to maintain high satisfaction levels.