Client System Technician (CST) Robins AFB
About The Position
Torch Technologies is seeking a Client System Technician (CST) to support the 950th Spectrum Warfare Group (950 SWG) and the USAF Electronic Warfare (EW) Assessment Program. The role ensures that the group can resource, secure, and maintain complex operating system environments and secure hardware and software architectures. This support enables the 950 SWG to execute and scale its EMSO assessment mission, providing real-world EW readiness assessments to the USAF and Combatant Commands. The position is onsite at Robins AFB in Georgia. The CST provisions and sustains endpoint systems, installs and supports workstations and related equipment in highly classified environments, and helps maintain endpoint security and compliance. The role also includes troubleshooting classified and unclassified IT systems, administering client-side software, managing IT assets and hardware replacements, and provisioning secure voice and video-conferencing endpoints.
Requirements
- U.S. citizenship.
- Bachelor's degree in a technical field.
- At least 5 years of experience in the applicable discipline.
- Strong problem-solving skills.
- Strong technical writing skills.
- Strong communication skills.
- Active Secret clearance.
- Ability to obtain and maintain a Top Secret/SCI clearance.
Responsibilities
- Serve as an endpoint operations expert for the 950 SWG.
- Provision, maintain, and sustain critical endpoint systems.
- Install and support client workstations, peripherals, and software applications in highly classified environments, including SCIFs.
- Assist the Information Systems Security Officer (ISSO) by applying directed security patches, maintaining endpoint compliance, and supporting defensive technical measures on user machines.
- Troubleshoot NIPR, SIPR, JWICS, and SAP IT systems, including complex computer, hardware, and printer errors.
- Administer distributed applications and client-side enterprise software to integrate end-user systems into the broader environment.
- Manage IT asset inventories and perform hardware lifecycle replacements.
- Provision secure voice and video teleconferencing endpoints.
- Ensure secure operation of user workstations to support uninterrupted DoW mission command.
Benefits
- Employee Stock Ownership Plan (ESOP) participation.
- 401(k) match.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Short-term disability insurance.
- Long-term disability insurance.
- Flexible spending accounts.
- Health Savings Accounts.
- Health Reimbursement Accounts.
- Employee Assistance Program (EAP).
- Education assistance.
- Paid time off.
- Holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
