Client Support Specialist

Current SolutionsMankato, MN
Hybrid

About The Position

Current Solutions is hiring a Client Support Specialist to serve as a key point of contact for customers and ensure a clear, consistent experience. This role is built for someone who is reliable, communicates well, and can stay focused in a fast-paced environment. You will work directly with customers while supporting the team by keeping interactions organized and solutions moving forward.

Requirements

  • Strong communication and interpersonal skills
  • Ability to stay calm and solution-focused under pressure
  • Organized with attention to detail
  • Coachable and open to feedback
  • Reliable and consistent in a team environment

Responsibilities

  • Respond to customer questions and provide clear, professional support
  • Handle service-related concerns and work toward timely resolution
  • Document customer interactions and maintain accurate records
  • Follow up with customers to ensure issues are fully addressed
  • Communicate updates with internal team members to keep workflows aligned
  • Identify common customer questions or issues and share feedback with the team

Benefits

  • Flexible scheduling
  • Hands-on training
  • Team environment focused on growth and long-term success
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