Client Support Specialist

CooperCompanies • Tucson, AZ

3d • Hybrid

About The Position

The Client Support Specialist must work with a primary goal of exceeding our internal and external customers’ expectations, while providing superior service, issue resolution and continuous improvement. Client Support Specialist also drive referral leads to increase referral enrollment revenue for the Consumer Sales team. Maintain and complete daily responsibilities assigned as well as support the Newborn Stem Cell Specialists (NSCES) and Senior Newborn Stem Cell Specialist (SNSCES).

Requirements

• Must have a primary goal of exceeding our internal and external customers’ expectations.
• Must provide superior service, issue resolution and continuous improvement.
• Must drive referral leads to increase referral enrollment revenue for the Consumer Sales team.
• Must maintain and complete daily responsibilities.
• Must support the Newborn Stem Cell Specialists (NSCES) and Senior Newborn Stem Cell Specialist (SNSCES).

Responsibilities

• Exceed internal and external customer expectations.
• Provide superior service and issue resolution.
• Drive referral leads to increase referral enrollment revenue for the Consumer Sales team.
• Maintain and complete daily responsibilities.
• Support the Newborn Stem Cell Specialists (NSCES) and Senior Newborn Stem Cell Specialist (SNSCES).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed