Client Support Specialist – Work From Home

American Income Life Insurance Company • Surrey, BC

22h • Remote

About The Position

Help people make confident choices about their benefits while building a career with real growth. We’re expanding our remote team and adding driven professionals who communicate clearly, care about service, and thrive with coaching and mentorship.

Requirements

• Excellent communication and people skills.
• Ability to build trust and rapport quickly.
• Strong organization, reliability, and priority management.
• A positive, team-first attitude.
• Coachability and a growth mindset.

Nice To Haves

• Customer service or sales experience is helpful, not required.

Responsibilities

• Speak with members who’ve asked for information on benefit programs.
• Translate options into plain language and guide them step by step.
• Assess individual needs and match them to the right plans.
• Keep records accurate, follow up promptly, and close the loop.
• Stay up to date on program changes and available offerings.
• Make every interaction positive, professional, and clear.

Benefits

• Full training and ongoing mentorship.
• Weekly pay.
• Performance-based bonuses.
• Residual income opportunities.
• Flexible, fully remote work.
• Company travel incentives.
• Clear paths for long-term advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed