Client Support Liaison

CMC BerkshiresNew Marlborough, MA
Onsite

About The Position

CMC:Berkshires (CMCB) is a private 15-bed residential treatment center located on 200 acres in the Berkshire Mountains of Western Massachusetts. We are driven by optimism about people’s capacity to change and by our commitment to the science of change. CMCB is currently hiring Client Support Liaisons for various shifts. Client Support Liaisons act as a dedicated intermediary for our in-house clients to ensure smooth navigation, address concerns, and improve the overall client experience. May assist with medication access or logistics. Incredible opportunity for direct client care, community building, and personal growth in evidence-based treatment setting. Ideal job for friendly, responsible, outgoing individuals who enjoy talking to and helping others. Great team environment and potential for advancement.

Requirements

  • Must have a valid driver's license in good standing.
  • Requires a background check.
  • Ability to work independently, within a team, and with different personalities.
  • Patience, empathy, and kindness for others.
  • Ability to stand, walk, bend, sit for periods of 10 hours.
  • Comfortable with working independently.
  • Comfortable with driving a mini-van.
  • Ability to lift, push, pull weight of up to 50 lbs.

Nice To Haves

  • Degree or applicable experience in psychology, health administration, or social work.
  • Students currently enrolled in a related degree program are encouraged to apply.

Responsibilities

  • Act as a dedicated intermediary for in-house clients to ensure smooth navigation.
  • Address client concerns and improve the overall client experience.
  • Assist with medication access or logistics.
  • Provide direct client care.
  • Contribute to community building.
  • Engage in personal growth within an evidence-based treatment setting.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Holiday pay
  • Life insurance
  • Short-Term Disability
  • Flexible spending account
  • Free chef-prepared meals
  • Use of fitness center
  • Discounted bodywork rates
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