Temporary Client Support Coordinator Day Shift
About The Position
Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco. St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California’s largest homeless shelter, the Division Circle Navigation Center for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 200 employees working in 4 locations. We are proud of our diversity and of our more than 150-year history of helping others in San Francisco. St. Vincent de Paul Society of San Francisco’s mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.
Requirements
- High school degree or equivalent work experience.
- One year experience working with diverse populations in a non-profit setting.
- Excellent customer service skills.
- Good communication skills, both verbal, reading and written.
- Enthusiastic about service others.
- Experience with and the ability to work with men and women who are chronically homeless, substance users and /or mentally ill.
- Ability to maintain accurate records.
- Ability to work well under pressure and in crisis situations.
- Ability to follow rules and supervisor’s instructions.
- Proficient in data entry, learning new software and Microsoft Word.
- Demonstrated use of Vincentian values such as respect, dignity, integrity, collaboration, justice, stewardship, compassionate service, client advocacy, resourcefulness and excellence.
- Ability to maintain professional boundaries with guests, volunteers and staff.
- Commitment to the mission of St. Vincent de Paul Society of San Francisco.
- Covid vaccination and negative result on TB test required.
- Background check completed upon acceptance of job offer.
Nice To Haves
- AA degree preferred.
Responsibilities
- Work with clients to resolve problems.
- Assist with providing resource and referral information for clients.
- Assist clients with navigating the criteria for housing.
- Responsible for respectful and courteous treatment of all clients at all times.
- Monitor and control activities in the Navigation Center ensuring the safety of clients and staff.
- Deliver client food.
- Assist with maintenance and cleanliness of shelter.
- Carry protective gloves at all times and use them as appropriate.
- Follow and maintain rules and regulations described in the Navigation Center’s operations manual.
- Implement and adhere to Standards of Care per City/County legislation.
- Enter client data into database using provided software program.
- Make area checks as assigned.
- Perform bed checks.
- Distribute and collect blankets and towels.
- Attend monthly all-staff meetings.
- Perform other appropriate duties as assigned.
Benefits
- Paid sick time accrued according to the San Francisco Paid Sick Leave Ordinance (PSLO). Employees earn 1 hour of paid sick leave for every 30 hours worked.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
