Brighter World CAC - Client Support Coordinator & Forensic Interviewer

Better Tomorrow • Steamboat Springs, CO

1d • Hybrid

About The Position

This position supports both the direct service and coordination needs of Brighter World clients. It combines client advocacy and support responsibilities with forensic interviewing duties. The role requires a trauma-informed approach, cross-agency collaboration, and strong communication skills.

Requirements

• Understanding of child advocacy centers and trauma-informed practices
• Excellent communication and interpersonal skills
• High energy and ability to engage with youth
• Professionalism, sound judgment, and discretion
• Ability to work independently and collaboratively
• Strong documentation and reporting skills
• Receptive to feedback and coaching
• Familiarity with dynamics of abuse, legal processes, and youth development
• High school diploma or GED required
• Experience working with children, teens, families, and vulnerable adults
• Must complete required advocacy and forensic training through Colorado Children’s Alliance
• Current CPR and First Aid certifications (or willingness to obtain)
• Must pass background checks, fingerprinting, and TRAILS screening

Nice To Haves

• Bachelor’s degree preferred
• Background in child abuse, victim services, or related field preferred

Responsibilities

• Welcome and support clients and non-offending family members
• Complete client intakes, Pediatric Traumatic Stress Screenings, case management duties, and safety planning
• Adhere to documentation standards, ensuring that all client interactions, interventions, and support services are accurately recorded
• Offer crisis intervention and resource referrals
• Assist with paperwork related to court or victim services
• Coordinate ongoing support services
• Maintain relationships with MDT, stakeholders, and community agencies
• Attend trainings and monthly Case Review meetings in Routt, Moffat, and Grand Counties
• Complete Forensic Interview training prior to conducting interviews
• Stay current on interviewing practices through regular training
• Conduct neutral, developmentally appropriate forensic interviews
• Collaborate with investigators, caseworkers, and MDT
• Uphold confidentiality standards
• Participate in Case Review and testify when subpoenaed
• Assist planning and facilitating fundraising events
• Plan and facilitate community outreach, education, prevention, and awareness events

Benefits

• Salaried position
• Equity review
• Equal opportunity employer
• Colorado Recovery Friendly Workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED