Client Support Associate (Financial Services)

mthree • Montreal, QC

1d

About The Position

If you’ve always dreamt of an exciting career in Banking, Finance and Technology Services, now’s the time to make it a reality. Graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. These roles are challenging, demanding attention to detail and a strong client focus, a keen sense of risk and an awareness of the regulations. At mthree, we can provide you with the professional training to embark on your career within banking and open doors to world leading financial institutions.

Requirements

• Proficient in MS Office (Word, Excel & PPT)
• Good working knowledge/understanding of Computers/Systems/Electronic Banking Platforms/ERP Systems
• Good working knowledge of Cash products (Payment Structure, SWIFT, etc.) and basic understanding of Trade products (LCs, SBLCs, BGs, etc.)
• Fluent in English, French OR English & Spanish OR all 3 (written and spoken)

Nice To Haves

• Portuguese - would be considered a strong asset

Responsibilities

• Follow the internal control framework to ensure reliability and traceability of the work done
• Perform registration, maintenance and support tasks for the Electronic Banking Suite of products offered by BNP Paribas.
• Assist with projects in collaboration with Local IT, Cash Management and Trade product managers when required (example: new projects, UAT testing, etc.).
• Timely handling of incoming requests, log all requests on applicable tracking tool and find an appropriate solution.
• Maintain expertise on all product lines (Cash & Trade) and systems applicable. Continually enhance and acquire new knowledge relating to relevant product offerings of BNP Paribas in line with any product enhancements and/or regulatory changes, ensure knowledge transfer within the team.
• Participation in department meetings and other activities of the bank as well as handle various tasks/projects which may be assigned by manager from time to time

Benefits

• Ongoing support and salary increases every 12 months
• A flexible benefit package.
• Ongoing training, support and social events throughout your placement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed