Client Services Associate - Flex Support

Sage Counseling Inc•Glendale, AZ

2d•Hybrid

About The Position

SAGE Counseling is seeking a Full-Time Client Services Associate - Flex Support. This is a FLEX SUPPORT position with consistent hours and the opportunity to work across multiple offices. The role involves providing Front Office client support, handling client forms and documentation, managing inbound and outbound calls, scheduling appointments, processing treatment referrals, and performing data entry into the electronic health record. The ideal candidate is a quick learner, detail-oriented, can manage high-volume calls in a fast-paced environment, stays calm under pressure, provides friendly and professional client support, and remains organized. This position requires travel between SAGE offices and provides coverage for SAGE Court Liaisons, with mileage reimbursement and additional bonuses for mileage.

Requirements

Minimum High School Diploma or GED required.
Eligible to successfully pass a background check and obtain a Fingerprint Clearance Card.
Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, Teams and Outlook)
Strong sense of discretion and professionalism.
Strong organizational and time management skills.

Nice To Haves

Bilingual (Spanish/English) preferred. Differential pay offered!
Prior experience with scheduling or working in a call center environment preferred.
Prior experience in the field of behavioral health is strongly preferred.