About The Position

This role focuses on ongoing care, communication, and ensuring clients always feel supported. You will assist existing members with updates, questions, and service needs, helping maintain strong relationships and a positive experience. This is a remote / work from home position centered on communication, consistency, and care.

Requirements

  • Strong communication and listening skills
  • Empathy and professionalism
  • Organization and attention to detail
  • Comfort with remote tools
  • A people first mindset
  • Reliable and predictable attendance
  • Professional communication and conduct
  • Commitment to helping families

Responsibilities

  • Present family protection programs virtually
  • Provide clear information and guidance
  • Maintain accurate records and follow up systems
  • Strengthen long term client relationships
  • Collaborate with advisors and leadership as needed

Benefits

  • Training and mentorship
  • A supportive, relationship focused environment
  • Opportunities for advancement
  • A culture built on trust and service
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