Client Success Representative
Microchip USA•Tampa, FL
•Onsite
About The Position
Client inquiry management Effectively communicate order errors and requirements between the company and clients Collaborate with the operations team to ensure we are giving clients accurate order status updates via email and phone Document and update client records based on the operating CRM Find innovative ways to enhance the client experience from start to finish of a deal Represent the company's core values of being Transparent, Innovative, and Efficient
Requirements
- Previous experience in client success or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Excellent computer skills (Microsoft Office Suite, Emails, Internet, CRM)
Responsibilities
- Client inquiry management
- Effectively communicate order errors and requirements between the company and clients
- Collaborate with the operations team to ensure we are giving clients accurate order status updates via email and phone
- Document and update client records based on the operating CRM
- Find innovative ways to enhance the client experience from start to finish of a deal
- Represent the company's core values of being Transparent, Innovative, and Efficient
Benefits
- Fully paid medical, dental, vision insurance for employee coverage
- Fully paid basic Life Insurance policy (MetLife)
- Generous Paid Time Off / Holidays
- 401k Retirement Plan with Employer Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
