Client Success Partner - Payroll-HCM

Crescent Payroll Solutions•Metairie, LA

3d•Onsite

About The Position

Crescent Payroll Solutions is a growing, independent payroll company seeking a Client Success Partner to join their dynamic Operations team. This role is ideal for someone with a customer service background who enjoys continuous learning and professional development in a supportive, family-like work environment. Crescent Payroll Solutions is recognized as an Inc. 5000 honoree for rapid growth and a Best Places to Work, known for its high customer retention and industry-leading Net Promoter Score. They offer proprietary technology and opportunities for advancement within a locally owned and operated company that values community engagement.

Requirements

0-2 years of payroll processing experience (preferred) or customer service experience
Ambitious, competitive, and highly self-motivated individual
Detail and follow-up oriented
Excellent customer service and listening skills
Projecting a positive image in representing the company to clients and the community
Exemplary communication skills to include written, verbal, and presentation skills
Self starter with ability to meet deadlines in a fast-paced environment
Hungry to learn, humble enough to listen, and forming deep relationships is one your greatest strengths.
Understand, embrace, and embody Crescent Payroll Core Values.

Responsibilities

Provide client success in payroll and HCM services.
Engage in perpetual learning and utilize an inquisitive nature.
Support individual growth and development.
Contribute to a positive and motivating workplace with a family vibe.
Represent the company positively in client interactions and the community.
Embody Crescent Payroll Core Values in all actions and interactions.
Positively impact the lives of others.
Make a difference today for a better tomorrow.
Do the little things well, as it leads to great results.
Focus on balance in work and in life.
Contribute to growing a reliable business with passionate people.

Benefits

Competitive Compensation
Extensive operations training program with helpful tools and on-going operations team and management support.
Robust 401k match program
Great benefits plans for medical, dental, vision, and voluntary insurance
Significant paid time off plus company paid holidays
$1500 towards a vacation after 3 years of service
$2000 towards a vacation after 6 years of service
2 week paid sabbatical after 7 years of service
Quarterly community-focused opportunities
Quarterly social outings with the Team
Wellness and employee assistance programs