Client Success Operations Intern

Best Buy • Richfield, MN

1d • Hybrid

About The Position

As the Client Success Operations Intern, you will support the Client Success team in delivering exceptional customer experiences through reporting, customer engagement support, process documentation, and operational excellence. This role provides hands-on experience in customer lifecycle management, customer analytics, and account support while working closely with Client Success Leads and cross-functional partners. This internship will also provide you the opportunity to develop industry-related skills in a professional environment, network with Best Buy employees, and explore a wide range of career paths. This internship will be available from June to August 2027. This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process. This internship has the potential to lead to a full-time opportunity. This position is not eligible for immigration sponsorship. Housing Note: A limited number of company-sponsored summer housing slots are available near corporate headquarters for non-local candidates.

Requirements

• Must be pursuing an associate or bachelor’s degree from an accredited college or university in Business, Marketing, Communication, Data Analytics, or a related field, graduating between fall 2027 and spring 2028
• Must be able to work in the Richfield, MN corporate office 4 days a week, Monday through Thursday
• Must be able to work 40 hours a week Monday-Friday between the hours of 8:00am-5pm (Central Time)
• Must be able to commit to the internship start and end date of 5/31/2027- 8/6/2027

Nice To Haves

• Strong organizational and time-management skills, with the ability to manage multiple priorities
• Analytical mindset with strong attention to detail and the ability to identify trends and insights from data
• Proficiency in Microsoft Excel, PowerPoint, and other productivity tools
• Customer-focused mindset; customer service, retail, hospitality, or other customer-facing experience is a plus
• Curiosity, initiative, and a willingness to learn in a fast-paced environment
• Experience with CRM systems, EDI, or CXML data

Responsibilities

• Support Client Success Leads with customer engagement activities and follow-up tasks.
• Prepare reports, dashboards, and presentations to track customer health, engagement, and satisfaction.
• Monitor customer feedback, survey results, and action items to support continuous improvement.
• Assist with customer onboarding activities and customer communications.
• Collaborate with clients, sales teams, cross-functional partners, and leaders in a fast-paced environment.
• Participate in team meetings, training sessions, and cross-functional initiatives across the business.

Benefits

• Competitive pay
• Generous employee discount
• Physical and mental well-being support
• Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility.
• Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
• Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
• Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree