Client Success Manager (Spanish Speaking)(GBS)
Gartner•Irving, TX
•$70,000 - $101,000•Hybrid
About The Position
Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies. Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment. Onboard new clients introducing their purchased Gartner services and capabilities. Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.
Requirements
- 3+ years relevant professional and/or internship experience
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
- Bachelor’s degree preferred
- Spanish Speaking
Responsibilities
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Onboard new clients introducing their purchased Gartner services and capabilities
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Professional development
- Unlimited growth opportunities
- Annual bonus plan or role-based, uncapped sales incentive plan
- Opportunity to purchase company stock at a discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
