CLIENT SUCCESS MANAGER I - (CSMI)

Coreforce•Atlanta, GA

9d•$55,000 - $70,000•Hybrid

About The Position

Apply today to join Coreforce, where your Client Success expertise makes a real impact. Join Our Team as a Client Success Manager I - (CSM I) Company: Coreforce Location: Atlanta, GA (Headquarters) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an innovative SaaS company providing digital solutions for frontline professionals. Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability. Client Success Manager I (CSM I) – Build Your Career with Purpose Join Coreforce and use your client success skills to support innovative technology that strengthens communities.

Requirements

3+ years in Client Success, Account Management, or customer-facing SaaS roles
Experience executing digital engagement or scaled customer success programs
Proficiency using CRM platforms (HubSpot preferred) to manage customer lifecycle and engagement
Ability to identify customer risk indicators and proactively initiate engagement

Responsibilities

Serve as the primary Client Success contact for Tier 4 public safety agencies.
Execute quarterly digital touchpoints with assigned accounts.
Initiate renewal strategy planning 12–18 months in advance.
Process quotes, purchase orders, and sales orders
Responsible for early risk identification, development and coordination of risk mitigation plans