Client Success Engineer/Specialist

Revsolz Corp • Houston, TX

5d • Onsite

About The Position

RevSolz Corp. is seeking a Client Success Engineer/Specialist in Houston. This role is for a people-oriented professional passionate about fostering strong client relationships. The individual will be the primary point of contact for business accounts, responsible for developing new business opportunities with existing and new clients, managing client relationships, addressing issues, and answering questions. The ideal candidate will have experience in account management and a proven track record of developing new business opportunities. Cross-functional skills are important for working with customer service and product development teams to ensure the best client experience. RevSolz Corp. utilizes cutting-edge technology to improve clients' lives, and seeks a candidate who shares this passion and can work within a fun, dynamic, and collaborative team focused on innovation.

Requirements

• Degree in Business, Sales, Engineering, or a related field
• Strong verbal and written communication skills
• Excellent listening, negotiation, and presentation abilities
• Familiarity with CRM software preferred
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Some travel is required for this role

Responsibilities

• Participate in discovery calls with prospects to understand operational pain points.
• Identify opportunities for pilots, field trials, and upsells.
• Oversee customer account management – Includes developing new business, along with negotiating contracts and agreements to maximize profits.
• Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
• Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level