Client Success Associate (CAN)

Vistar Media • Toronto, ON

8d

About The Position

Vistar Media is a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace. They offer technology designed to make buying and selling OOH media easier. Vistar Media was acquired by T-Mobile in January 2025 and is now part of T-Mobile Advertising Solutions. This role is within the Client Success team, seeking candidates with digital media experience who are looking to grow in Client Services. The ideal candidate thrives in a fast-paced startup environment, possesses strong communication and problem-solving skills, and is eager to learn. This position reports to the Director of Client Success and collaborates with the Client Success team on pre-sale activities and daily campaign management for both managed and self-service buys.

Requirements

• Bachelor’s degree
• 1-2 years of industry experience
• Experience working w/ Third Party Ad Servers, Verification, and Measurement Partners (DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, etc.)
• Understanding of ad operations, trafficking and analytics
• Experience or familiarity with mobile and or location-based data
• Highly proficient using MS office suite (Excel, Word, PowerPoint)

Nice To Haves

• experience at a programmatic technology company preferred
• Passionate about building client relationships
• Excellent time management skills and ability to multi-task across multiple projects and stakeholders
• Curious to learn, be a team player, and go above and beyond when needed
• ambitious, highly driven, and interested in making an impact

Responsibilities

• Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients
• Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery
• QA creative files and digital assets for DOOH & Mobile campaigns. Coordinate with Client Success to ensure creative files and tags meet specs.
• Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish
• Traffic 1st and 3rd party campaigns across DOOH and mobile
• Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs
• Support the Client Success team with billing efforts for our clients
• Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level