Client Success Associate
About The Position
Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight. From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar. As of January 2025, Vistar Media was acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile’s unique customer insights and expansive omnichannel capabilities, we’re creating new opportunities to innovate at scale and make a meaningful impact on the future of out-of-home media. Out-of-Home (OOH) is the fastest growing channel in advertising. From billboards to retail media to urban panels, 98% of us see at least one OOH advertisement every week. It’s a part of life. As the pioneer in OOH technology, we build solutions that help brands find their audience in the right place at the right time, on digital signage networks around the corner, or around the world.
Requirements
- Bachelor’s degree
- 1-2 years of industry experience; experience at a programmatic technology company preferred.
- Experience working w/ Third Party Ad Servers, Verification, and Measurement Partners (DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, etc.)
- Understanding of ad operations, trafficking and analytics
- Experience or familiarity with mobile and or location-based data
- Highly proficient using MS office suite (Excel, Word, PowerPoint)
Responsibilities
- Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients
- Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery
- QA creative files and digital assets for DOOH & Mobile campaigns.
- Coordinate with Client Success to ensure creative files and tags meet specs.
- Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish
- Traffic 1st and 3rd party campaigns across DOOH and mobile
- Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs
- Support the Client Success team with billing efforts for our clients
- Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner
Benefits
- medical, dental and vision insurance
- a flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
