Client Success and Operations Coordinator

Phillips Home Improvements • Allen, TX

1d • $45,000 - $50,000 • Hybrid

About The Position

Contractor Freedom is seeking a highly organized, proactive, and service-minded Client Success & Operations Coordinator. This role is crucial for creating exceptional client experiences, supporting successful events, and assisting leadership with high-value activities. The ideal candidate enjoys coordinating various tasks, communicating effectively, problem-solving, and developing systems to aid organizational growth. This position acts as a central operational hub, ensuring clients receive excellent support, events run smoothly, systems are organized, and the team stays aligned and accountable. It blends client success, event coordination, administrative support, project management, and operational follow-through.

Requirements

• Highly organized, proactive, and dependable.
• Natural ownership mentality.
• Good communication skills.
• Enjoys helping others succeed.
• Notices details others miss.
• Follows through without reminders.
• Enjoys creating structure and clarity.
• Calm and professional under pressure.
• Ability to see what needs to happen and make it happen.
• Loves organization, planning, and coordination.
• Enjoys helping people and creating great experiences.
• Naturally follows through on commitments.
• Communicates professionally and confidently.
• Can manage multiple projects at once.
• Enjoys checklists, systems, and operational excellence.
• Comfortable holding people accountable when necessary.
• Wants meaningful work that directly impacts a growing organization.
• Experience in administration, operations, event coordination, client success, or executive support.

Nice To Haves

• Experience in Asana and GoHighLevel.

Responsibilities

• Support coaching clients through proactive communication and follow-up.
• Coordinate event logistics, registrations, hotels, and attendee communication.
• Manage and organize operational workflows inside Asana and GoHighLevel.
• Follow up on failed payments and client account issues.
• Maintain event pages and ensure information remains accurate and current.
• Coordinate sponsor fulfillment and event deliverables.
• Upload and organize training content within the Contractor Freedom community.
• Support leadership through project coordination and operational follow-through.
• Help maintain accountability across projects, tasks, and deadlines.
• Assist with administrative, marketing, and outreach support projects as needed.

Benefits

• Competitive salary with monthly performance bonuses.
• Clear growth path and advancement opportunities.
• Meaningful work that directly impacts contractors across North America.
• Access to personal and professional development opportunities.
• Collaborative, mission-driven team environment.
• Opportunity to work closely with experienced business leaders.
• The chance to help build a company that is transforming the contracting industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed