Client Strategy & Operations Manager - Enterprise (New York)

Finster AI • New York, NY

56d • $165,000 - $200,000 • Hybrid

About The Position

As a Client Strategy & Ops Manager, you’ll own strategic relationships across Finster’s largest enterprise and institutional clients. You’ll be responsible for driving adoption, expanding partnerships, and serving as the connective tissue between our clients, product, and go-to-market teams. You’ll combine financial domain expertise, commercial acumen, and technical fluency to help clients embed Finster’s platform deeply into their workflows.

Requirements

• 5–8 years of experience in or servicing asset management, investment banking, private markets, consulting, or capital markets technology.
• Experience managing enterprise client relationships and driving outcomes across complex organizations.
• Deep understanding of institutional investment workflows and data environments.
• Exceptional communication, analytical, and stakeholder management skills.
• Highly organized with a bias for action and an ability to thrive in dynamic, ambiguous settings.
• Passionate about AI and its transformative potential in financial services.

Nice To Haves

• Are comfortable being challenged and feel at home with ambiguity and rapid change.
• Enjoy working in an entrepreneurial, fast-paced environment where priorities can shift and new opportunities emerge quickly.
• Can work autonomously.
• Highly collaborative and are an effective communicator.

Responsibilities

• Lead engagement with senior stakeholders across institutional asset management and capital markets firms to ensure successful onboarding, adoption, and measurable outcomes.
• Identify and execute opportunities to expand platform usage and revenue across existing clients, partnering closely with sales and leadership to scale enterprise accounts.
• Translate client feedback into actionable insights for Finster’s product and research teams, helping to shape roadmap priorities and long-term product vision.
• Develop playbooks, dashboards and analytics that improve visibility, efficiency, and impact across the commercial organization.
• Collaborate with leadership on cross-functional initiatives such as pricing strategy, enterprise support models, and client impact reporting.
• Partner with institutional clients to accelerate AI transformation across their organizations through workflow design, enablement, and hands-on support.

Benefits

• Performance based bonus
• 25 days PTO, excluding bank holidays
• Flexible working - Our flexible work model aims to meet the needs of our diverse employee community by making work more flexible, connected, and inclusive. Depending on the role and needs of the team, Finster AI employees have the flexibility to work from home 2 days per week.
• Generous healthcare and dental package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed