Client Specialist – Business Insurance

Marsh McLennan•Grand Rapids, MI

6d•Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Client Specialist on the Business Insurance team, you’ll work directly with the Account Director / Account Executive and be responsible for servicing, growing, and retaining an existing commercial book of business. This includes the ability to manage workload by processing daily servicing tasks. You will be responsible for assisting the team with marketing and placement of new & renewal commercial accounts. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy.

Requirements

Licensed Insurance Counselor license or ability to attain is required.
Must be a self-starter, be able to work under extreme pressure, multi-task, be detailed and meet deadlines.
Ability to work well with people, in a team environment, and to communicate effectively at all levels is required.
Excellent verbal and written communication skills and a proven ability to establish relationships at all levels.
Flexibility and creativity for developing innovative and customized business solutions.
Strong analytical and problem-solving skills.

Nice To Haves

Bachelor’s degree preferred.
Minimum 1-3 years commercial insurance experience is preferred.
Property/Casualty license or ability to attain preferred.
High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, and Outlook preferred.

Responsibilities

Servicing, growing, and retaining an existing commercial book of business.
Managing workload by processing daily servicing tasks.
Assisting the team with marketing and placement of new & renewal commercial accounts.