Client Solutions Manager (Marketing & Creative)

Robert Half • Southfield, MI

5d • Onsite

About The Position

As a Client Solutions Manager, your responsibilities will include business development and placement activities. You will develop and grow your own client base by marketing services for contract talent solutions, leveraging your background in graphic design, marketing, advertising, and corporate communications. This involves marketing via video, telephone, and in-person/virtual meetings with C-level executives. You will also participate in local association and networking events to strengthen Robert Half’s presence. Placement activities include selecting well-matched candidates for client job orders and maintaining ongoing contact with clients and contract professionals to ensure exceptional customer service. You will also resolve customer service issues quickly and efficiently to maintain high customer satisfaction and meet and exceed weekly business development goals.

Requirements

• Bachelor’s degree preferred. Major in Marketing, Design or IT desired.
• 2+ years of business-to-business development experience and/or working in a marketing, branding, advertising, public relations or creative design-related field is preferred.
• Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.
• A combination of business development and account management skills are required.
• Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
• Must have a proven track record of success and be a competitive and self-motivated individual.

Responsibilities

• Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background.
• Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers.
• Participate in local association and networking events to solidify Robert Half’s presence in the local business community.
• Select well-matched candidates to fulfill client job orders.
• Maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service.
• Resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.
• Meet and exceed weekly business development goals.

Benefits

• Base salary and bonus pay
• Group health insurance benefits (medical, vision, dental)
• Flexible spending and health savings accounts
• Life and accident insurance
• Adoption, surrogacy and fertility assistance
• Paid parental leave of up to 6 weeks
• Short/long term disability
• Paid time off for vacation, personal needs, and sick time (up to 17 days per calendar year)
• Up to 11 paid holidays per calendar year
• 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree