Client Solutions Manager - Select

Gallagher • Dieppe, NB

7d • Hybrid

About The Position

As the Client Solutions Manager on the Select team, you will provide outstanding client service to Gallagher's Small Medium Clients. While working on a fun and collaborative team, you'll get to carry out a wide range of duties. You will be managing an existing portfolio of clients - driving the renewal cycle, handling day-today policy updates, talking and building relations with insurers and marketing policy's.

Requirements

• Being solution oriented has always allowed you to offer clients the most resourceful and innovative solutions
• Strong communication and interpersonal skills enable you to develop deep relationships with clients and build partnerships with colleagues quickly. People love working with you, and you with them!
• Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize which allows you to exceed client expectations every time!
• Always maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles
• Highly tech-savvy, with an ability to learn new systems, tools and processes
• Have an active and in good standing general insurance license within one of the Atlantic provinces or ability to obtain upon hiring.
• Active and in good standing Level 1 Nova Scotia License.

Nice To Haves

• Commercial Insurance Brokering experience and/or experience as a Commercial Underwriter is considered an asset
• CAIB, CIP, CRM or other relevant certifications/designations highly valued
• Multiple provincial licensing will be considered a strong asset
• Additional Licensing across the Atlantic will be considered a strong asset
• Knowledge of EPIC considered an asset

Responsibilities

• Supporting a designated portfolio of small and medium business clientele, playing the lead role in business retention and continually building upon customer relationships
• Evaluate accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers
• Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client
• Recognize upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client
• Consistently acting to upgrade insurance market knowledge, staying ahead of new products and policy updates
• Work with Account Executives on cross-selling opportunities and accessing resources within Gallagher

Benefits

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan
• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed