Client Solutions Manager

Freeman • Dallas, TX

2d • Hybrid

About The Position

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. The Client Solutions Manager – Signature Services is responsible for providing clients with a well-rounded planning and service experience. You will be the lead point of contact for planning and execution of events, providing support, consultation, and high-level logistics planning. You will execute the event plan against client’s budget. This position will support our Corporate Event's team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations: Dallas, TX Las Vegas, NV Atlanta, GA Nashville, TN Orlando, FL New Orleans, LA

Requirements

• 2 or more years of related sales or account management experience
• Excellent customer service and organizational skills

Nice To Haves

• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required

Responsibilities

• Able to lead and manage events up to $1 million per event
• Works with Show Organizer, Corporate Exhibits, and Third-Party Clients to produce and manage events from design to execution
• Manages client requirements, expectations, and scope changes per event
• Liaison between client and our Creative, Strategy, Sponsorships, Graphic Production, Operations, and other Freeman departments
• Travels to show location to manage event as needed based on the scope of work (i.e. move-in to show open, move-in to show close, etc.)
• Responsible for accurate and timely invoicing to be sent to client
• Maintains knowledge of all products and service offerings and assists in upsell to existing clients beyond current contract
• Quotes prices and manages budgets
• Partners with Business Development and Client Relationship teams to renew client business
• Translates client requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution
• May be primary producing lead or may be part of a team on the execution of events

Benefits

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED